EmpowerED by KACAP 
Course Catalog


 
Browse our current course offerings below. When you are ready to begin, either login or sign up for your KACAP account.


Write your awesome label here.
All Courses
Alzheimer's and Other Dementia: Empowering Communities Around Awareness
This course emphasizes the power of prevention, early action, and community-level education to reduce the risk and impact of dementia. (30 min)
CA Crunch: Byte-Sized Learning Experiences
CA Crunch is designed to deliver knowledge and skills in quick, focused, and easily digestible lessons. Each lesson is independent of others so that you can choose your own learning path. (60 min)
CAP Infinity Basic 2.0
CAP Infinity Basic 2.0 is an introductory course for Community Action staff to fulfill the continuous improvement training requirements from DCED Directives 2022-08. (90 min)
CAP Infinity for Boards 2.0 - Basic
CAP Infinity for Boards 2.0 is designed for board members of Community Action Agencies across Pennsylvania to fulfill the continuous improvement training requirements from DCED Directives C2022-02 and C2022-03.  The Basic course will fulfill the funder requirements. (60 min)
CAP Infinity for Boards 2.0 - Intermediate
CAP Infinity for Boards 2.0 is designed for board members of Community Action Agencies across Pennsylvania to fulfill the continuous improvement training requirements from DCED Directives C2022-02 and C2022-03. The Intermediate course allows you to build upon the basic tenants to further drive continuous improvement. (30 min)
CAP Infinity Intermediate Continuous Improvement
CAP Infinity Intermediate is the 200-level version of the Continuous Improvement series created by CAAP that meets the PA Continuous Improvement directive. (60 min)
Community Action 101
The history and importance of Community Action is covered in these course materials. (90 min)
Connecting with Compassion: Mastering Customer Service
This course will introduce a practical, relatable, and non-judgmental approach to integrating healing-centered principles into customer service interactions. (45 min)
Creating a Customer Service-Driven Environment in Your Community Action Agency
Participants will learn about the value of training on customer focus, active listening, problem-solving (both proactive and reactive), service knowledge, and professionalism. (30 min)
Engage, Cultivate, Sustain: The Board’s Role in Agency Growth
This comprehensive training empowers organization leaders and board members to become active, strategic partners in their nonprofit’s growth and sustainability.  (45 min)
HIPAA Trainer
This training covers both the privacy and security requirements of HIPAA. The Privacy section discusses the disclosure of health information whether written, verbal, or in any other form. The Security section discusses the confidentiality, integrity and availability of electronic (i.e. computer) information. (60 min)
Home Visitor Safety in Community Action
This comprehensive Home Visitor Safety in Community Action course is designed to equip community workers, social workers, healthcare professionals, and anyone involved in home visitation with the essential skills and knowledge required to conduct safe and effective home visits. (60 min)
Key Community Action Documents
Overview of the six documents that form the background of effective operations within Community Action Agencies. (60 min)
Microagressions
This course will help us figure out how to respond and react to microaggressions in a way that helps us become a stronger team. (30 min)
Plain Language
No one has ever complained that something was too easy to read—and that’s exactly the goal of Plain Language. This session will introduce the core principles and standards of Plain Language and show how they can transform your communication. You’ll learn practical strategies to make complex information clear, accessible, and engaging, ensuring your audience understands your message the first time. Whether you’re writing for clients, partners, or the public, Plain Language helps you connect more effectively and build lasting trust. (60 min)
Process Mapping
This course provides a comprehensive guide to process mapping, teaching you how to create, analyze, and utilize visual workflows for continuous improvement. You'll learn to define process scope, track steps, and build clear maps, enabling you to identify inefficiencies, prioritize improvements, and drive organizational efficiency. This course equips you with practical skills to enhance problem-solving, improve team collaboration, and streamline workflows. (2 hours)
Sexual Harassment Prevention
Using interactive materials and compelling stories, this comprehensive course covers how employees and managers can build and maintain a respectful workplace that’s free of harassment and discrimination. (60 min)
The Brilliance Factor - Harnessing the Female Brain for Maximum Leadership Impact
"The Brilliance Factor" is the first of 3 courses for women and allies dedicated to exploring and celebrating the unique ways women lead. In this course, you’ll discover how embracing your authentic leadership style can create powerful change in your organization and beyond. (45 min)
The Community Action Agency - Healthcare Relationship
This program explores the dynamic relationship between Community Action Agencies and the healthcare sector, focusing on collaborative strategies that address social determinants of health. (45 min)
Time Management
The course includes understanding time management, best practices, identifying poor time management symptoms, methods for tracking time, time analysis techniques, and seven practical tips for effective time management at work. (60 min)
Understanding and Managing Stress
Discover what stress is and how your body responds to it. The course will also cover common stress triggers and how to manage them. (45 min)
Writing with Clarity: Enhancing Professional Communication
This course is designed to transform your written communication skills in the professional realm. This course begins by addressing common pitfalls that many encounter in workplace writing, from confusing language and grammar errors to ineffective structuring of ideas. (90 min)